Rondean Ltd, who are committed to the refurbishment, re-cycle, and re-supply of a wide and varied range of the best quality, British-made machine tools, has moved to the Drum Industrial Estate following 33 years in business and 16 years based in nearby Tanfield Lea.
The company has forged an unequalled reputation for quality since its launch in 1984 and sales are expected to soar in their new location as more and more customers switch on to the benefits of owning longer-lasting British-made products.
Owner, Ron Lewis, said: “Rondean Ltd has continued to go from strength to strength, from humble beginnings located in a run-down 300 square feet building and moving locations several times over the years until settling into the 12,000 square feet of factory space in Birtley at the beginning of the year.”
63-year-old Ron currently employs four staff and is now looking to expand the team and recruit service engineers and sales staff to meet demand and doesn’t have any plans to retire.
Ron said: “I’ve had customers come to me to buy British-made well-built reconditioned reliable products after the equipment they recently bought brand-new had failed and I still have machines out there that I placed with companies back in the 80s. We seem to fair better than most due to the fact we only seek-out and refurbish the finest-quality machines, we’ll travel anywhere in the UK to find something special and restore it to its former glory. Whilst we have to travel much further afield to seek out the best examples we do so because the demand still remains impressively high.”
Ron puts his company’s 33 years success story down to their unique personal approach. “Firstly we sit down with prospective customers to ask and listen we then conduct a free materials-versus-machine needs-analysis; once a proposed solution is found acceptable, we spend time with the customer to carry out a trial-run in our workshops to ensure the machine is exactly right for their job following which we conduct a comprehensive multi-point pre-despatch inspection to ensure complete customer satisfaction.
“Making sales has never been our first priority, finding only the most cost-effective quality-based machining-solutions for our customers has and always will be our main goal!”