Garry Sheriff, Managing Director, ITPS.
Tell us a bit about ITPS
ITPS provides strategic IT consultancy, implementation, data centre services and unified communications, as well as support services and workspace and disaster recovery.
Our 130-strong team services a client base spanning the UK and mainland Europe, and our clients tell us we’re refreshingly honest in our advice, and experts in creating secure, high performance ICT infrastructures that deliver better value.
How would you describe your business in one word. And why?
Innovative. When we first sit down for a chat with a potential customer, we don’t just look at the status quo, we look at the art of the possible, and tailor our services to each client’s needs.
For one client it might mean installing a high speed, always-on communications network with a 24/7 phone and on-site support package; and for another it might be having a member of the ITPS team based on site, managing the entire IT function and with a full business continuity and disaster recovery strategy in place.
Whatever we deliver, our client always remains in the driving seat.
Tell us about your customers
Our clients range from small businesses and charities through to large corporations and blue light organisations, who all depend on our team to keep their IT – and therefore their organisations – running 24/7.
What are your plans for the future?
Cloud services are underpinning the trend for clients to buy IT as a service. They no longer want the hassle of buying, hosting and maintaining their own ICT infrastructure and prefer to work with an expert partner instead. We expect this trend, along with managed services models, where a client outsources part or all of their IT function, to continue to drive our expansion.
Why is the Drum Estate your place of business?
We chose Drum Business Park for various reasons.
Clients rely on us to keep their businesses running under any and all circumstances, so it is important that data centres are not located in high risk areas such as flood plains, or city centres, and have the robust communications links that are essential for processing large amounts of data. We also needed good transport links and local amenities, so when clients opt to use our fully equipped workspace recovery centre to house their staff, it’s business as usual for them.
What motivates you?
I like helping clients to solve their problems. We work in a diverse range of industries, and often share best practice in one sector with a business in another.
What’s the best piece of business advice you’ve received?
Treat other people as you would like to be treated yourself. Everyone in the business is an individual and people perform at their best if they feel they are valued and respected.
And what’s the best advice you’ve given?
You only get out what you put in, and the harder you work the luckier you get.
Tell us about your most difficult challenge so far.
I struggle to keep hold of my customer-facing time, even though that’s my favourite part of the job. It is hard to get the right balance between developing the business and still doing the things I like to do, as well as the things I have to do.
And finally, what’s your favourite quote?
Perception and reality are not the same. People’s perception often becomes their reality.