New Money Advice Network for those in financial difficulty
The Money Advice Network is a new virtual contact centre that simplifies how organisations can direct people in financial difficulty to free regulated debt advice.
It provides people with a single point of entry to a panel of debt advice agencies with referrals routed to the next available debt advice agency.
By completing a web-referral form, employees can access:
- Referral to online debt self-help tool
- Immediate call-back from a Debt Advice Agency
- Scheduled call-back from a Debt Advice Agency
The interface is accessed securely via web URL that can be placed on an intranet.
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